OPENPUBLICA · PUBLIC MEETING RECORD
Record of Proceedings

Mayor and City Council Briefing on Denver Connector Microtransit - October 8, 2024

Mayor-Council MeetingTuesday, October 8, 2024
BodyDenver, Colorado
SessionMayor-Council Meeting
DateTuesday, October 8, 2024
StatusFILED
Video Record

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Transcript — Verbatim
0:00

The airport is not effectively managing and overseeing the current version of the Great Hall construction project.

0:06

From initial contracting to ongoing execution.

0:10

Two key takeaways from the report related to the restart of the project in 2019 are first.

0:23

Selecting the wrong project delivery method can have expensive consequences.

0:28

Airport officials have acknowledged their lack of a formalized process to select project delivery methods.

0:35

We see this in our previous construction audits, including the Pena Boulevard improvements and their own after action report following the termination of the Great Hall Partners contract.

0:47

A formalized approach could help prevent inefficient and ineffective project oversight, including inflated construction costs and avoidable project delays.

0:57

Second, the airport deviated from its standard procurement process when it hurried to select a new contractor for the Great Hall project.

1:05

We found airport officials intentionally prevented public transparency of their decision making by not keeping any standard documentation to support key steps in the expedited procurement process.

1:18

Airport officials said they had to hurry up the process because they only had a three-month window to choose a new contractor and protect the active construction site from exposure to weather.

1:46

In addition to the quick contracting project to restart the Great Hall construction after the costly end of the public-private partnership in 2019, my audit also shows the airport has not been properly monitoring the subcontracting process.

2:00

As a result, the airport has paid more than it should.

2:04

Specifically, airport staff did not approve the subcontractors, allowed subcontracts to be awarded without competitive bids, and they allowed subcontracts to go to companies that were not the lowest responsive and qualified bidder.

2:18

Plus, the airport did not properly oversee the contractor as it hired itself for subcontracted work, increasing the risk of suppressing competitive bids and overpaying for work.

2:30

Subcontractor costs are by far the largest chunk of construction project costs, typically approaching 80 to 90% of the cost of a project.

2:39

Without proper project management and oversight of construction projects, beginning with choosing the appropriate project delivery method and lasting through construction, Denver International Airport risks overpaying for the Great Hall renovations.

2:55

Additionally, if the procurement of contractors and subcontractors is not done openly, fairly and competitively, it damages the airport's reputation and impedes the airport's ability to ensure the city receives the best value for contracted work.

3:13

Well, that's it for this episode of Ask the Auditor.

3:15

If you have a question, submit it to Auditor at DenverGov.org, and maybe your question will be the next question we answer on the next episode of Ask the Auditor.

3:31

I would say the sense of community that I have and the sense of belonging that I have in Denver.

3:39

It's very unique.

3:40

My name is Amanda Sandoval.

3:42

I currently represent Northwest Denver and also serve as Denver City Council President.

3:48

As a Latina who grew up in Northwest Denver, whose shoulders am I standing on?

3:54

And as I think of Hispanic Heritage Month, I think about how do we prepare for the next generation of leaders.

4:01

And I really think that this next month is an opportunity to unite us with the common denominator of our culture.

4:14

Reach new heights with Elevate Denver, the monthly program dedicated to the people, events, and services in the Mile High City.

4:24

In October on Elevate Denver, feel the chills and thrills of 13th floor Denver.

4:34

Grab your lipstick and fishnet stockings for a look at Fashion Nation.

4:38

There's no outcast down here.

4:41

Visit a farm that grows crops and generates energy.

4:44

This is a huge win-win win for us.

4:47

Those stories and more are on the next episode of Elevate Denver.

5:23

Welcome to this meeting of the Mayor and Denver City Council.

5:27

At this weekly session, city agencies brief the mayor and council members on various proposals and projects across the city.

5:35

This meeting of the mayor and city council members begins now.

8:03

Good morning, everybody.

8:05

Welcome to Mayor Council.

8:07

Thank you so much for being here.

8:08

Happy Tuesday morning.

8:10

We will start with introductions of all of our distinguished council members, but none more distinguished than the gentleman from District Six.

8:18

You may begin.

8:31

Good morning, Amanda Sawyer, District Five.

8:33

I'm Sarah Parody, one of your council members at large.

8:37

Good morning, Garrett Watson, fine district nine.

8:39

Good morning, Amanda Sanovo, Northwest Denver District One.

8:42

Great.

8:43

Uh well, good to see you all this morning.

8:44

We will open up with announcements if any council members have announcements they want to share for colleagues or for our listeners at home.

8:50

Uh Councilman Alvidas.

8:52

Thank you, Mayor.

8:53

I wanted to share and thank you to DDPHE for their involvement that the Public Health Republic Safety Active Collective Trauma Summit will be happening this Thursday and Friday.

9:02

Super exciting a moment to recognize the healers and mental health workers in the community and give them a chance to experience those services.

9:10

Thank you, Mayor.

9:10

Thank you so much, Councilman.

9:12

Councilman Cashman.

9:14

Uh yeah, thank you, Mayor.

9:15

On uh Tuesday, October 15th, uh we're gonna have our next virtual District Six Academy focusing on how to improve safety on Denver streets and let people know all the things that uh uh we're doing as far as new tools to make our roadways more safe.

9:32

Uh we'll have folks from uh Toddy, uh uh police chief Ron Thomas will be there, plus from the uh nonprofit advocacy sector, we'll have Joe O'Centori from Denver Streets Partnership and Stuart Anderson from Transportation Solutions.

9:49

So it should be a great discussion.

Discussion Breakdown — Share of Meeting
Public Transportation█████████████████████████████████████████████53%
Community Engagement██████████████17%
Procedural████████10%
Infrastructure and Engineering███4%
Arts And Culture███4%
Community Planning███3%
Indigenous Partnerships███3%
Contracts And Procurement██2%
Public Safety██2%
Summary of Proceedings

Mayor and City Council Briefing on Denver Connector Microtransit - October 8, 2024

The Mayor and Denver City Council met on Tuesday, October 8, 2024, for a weekly session that included announcements and a detailed briefing on the Denver Connector microtransit program. The meeting focused on the program's performance, expansion plans, and two proposed intergovernmental agreements with the Regional Transportation District (RTD) to fund existing and new service zones. Council members raised questions about equity, coverage areas, wait times, and sustainability.

Announcements

  • Councilman Alvidas announced the Public Health Republic Safety Active Collective Trauma Summit on Thursday and Friday, October 10-11, recognizing healers and mental health workers.
  • Councilman Cashman announced a virtual District Six Academy on October 15, focusing on street safety, with speakers from TOD, Police Chief Ron Thomas, Denver Streets Partnership, and Transportation Solutions.
  • Councilmember Sorscher coordinated a "celebrity crossing guard" event for the next morning, with multiple council members participating at schools across the city including Montclair Elementary, Cheltenham Elementary, Colfax Elementary, Steel Elementary, Brown Elementary, Samuels Elementary, Whittier K-8, Valverde Elementary, and Garden Place.
  • Councilmember Apple announced an open house at Thomas Jefferson High School on Wednesday, October 16, from 6-7:30 p.m. for residents to learn about city projects in Southeast Denver.

Discussion Items

  • Denver Connector Microtransit Briefing: Amy Ford (Dottie) introduced the briefing, emphasizing the program's role in affordable transportation and sustainability goals. Justin Begley (Planning Supervisor, Dottie) and David Kretzinger (Transit Director, Dottie) presented.
    • What is the Denver Connector? A free, app- or call-in-based microtransit service filling gaps in RTD fixed-route coverage, operating seven days a week (weekdays only? Not explicitly stated, but typical schedule mentioned) with shared rides and 20-minute average wait times.
    • Existing Service Zones: North Denver (since 2021) and Northeast (Montbello-Gateway and Green Valley Ranch). Combined ridership: 60,000 trips in North Denver, 161,000 trips in Northeast since inception. Peak vehicles: 2-4 per zone.
    • Performance: Average 2-3 passengers per hour, exceeding typical microtransit benchmarks. Most popular destinations: Walmart, Montbello Rec Center (after-school use), and Walmart in North Denver. Cost per ride ~$10, lower than many comparable services (typically $20-30).
    • Funding: Two RTD IGAs request council approval to accept $300,000 (first IGA) and $1.5 million over three years (second IGA) to supplement city funds. Cost share: 20% RTD, 80% Denver. Total budget for all three zones in 2025: $2 million, with RTD contributing $600,000 per year for each zone.
    • West Side Expansion: Proposed new service zone covering parts of Westwood and Ruby Hill (two alternatives under consideration). Launch targeted for December 2024. Zone designed to provide access to food, medical, schools, parks, and libraries. Challenges include distance to grocery stores (food desert) and balancing wait times.
    • Electrification: About one-third of fleet is electric, one-third hybrid, rest gas. Preference for electric but operational constraints limit full transition.

Key Questions & Responses

  • Council Torres: Asked about fine-tuning zones based on usage data and long-term sustainability of RTD funding. David confirmed RTD grants are renewed every three years; current funding covers through 2026. Also inquired about community-owned driver co-ops; staff expressed interest in exploring models.
  • Council Alvidres: Raised concerns about exclusion of Overland and parts of Westwood, and noted the existing Platte Valley Flex Ride service. Justin explained that distance prevents inclusion without degrading service, but they will monitor. Also noted Ruby Hill exclusion; Justin said they may revisit. Councilwoman Alvidres highlighted food desert status and need for grocery access.
  • Council Parody: Requested analysis of other city areas and a potential circulator model connecting RTD. Staff agreed to follow up.
  • Council Bruton: Asked about user demographics and number of vehicles. Justin noted highest users: youth (especially to schools and rec centers) and adults (to Walmart). Vehicles: 2-4 per zone depending on time.
  • Council Watson: Raised wait time increases in GES and asked about load balancing. Justin described shared trips to improve efficiency. Council Watson also expressed interest in a Five Points connector and asked for survey data sharing.
  • Council President: Discussed potential for connector to serve Auraria Campus and downtown, noting that many students do not use RTD passes due to access barriers.
  • Council Lewis: Asked about grocery store access (Safeway vs. Walmart), animal shelter exclusion, and whether capacity constraints in existing zones might be exacerbated by expansion. David explained that RTD's grant structure required simultaneous application for both existing and new service. Staff are prioritizing service quality.

Key Outcomes

  • No formal votes were taken during the briefing; it was an informational session. Council members expressed general support for the program and its expansion.
  • The two RTD IGAs were presented for council consideration; no action recorded.
  • Staff will provide follow-up data on user demographics and explore co-op models, additional service area analyses, and potential Five Points connector discussions.
  • The West Side service zone is expected to be finalized after a focus group meeting in late October, with launch in December 2024.

Meeting Transcript

The airport is not effectively managing and overseeing the current version of the Great Hall construction project. From initial contracting to ongoing execution. Two key takeaways from the report related to the restart of the project in 2019 are first. Selecting the wrong project delivery method can have expensive consequences. Airport officials have acknowledged their lack of a formalized process to select project delivery methods. We see this in our previous construction audits, including the Pena Boulevard improvements and their own after action report following the termination of the Great Hall Partners contract. A formalized approach could help prevent inefficient and ineffective project oversight, including inflated construction costs and avoidable project delays. Second, the airport deviated from its standard procurement process when it hurried to select a new contractor for the Great Hall project. We found airport officials intentionally prevented public transparency of their decision making by not keeping any standard documentation to support key steps in the expedited procurement process. Airport officials said they had to hurry up the process because they only had a three-month window to choose a new contractor and protect the active construction site from exposure to weather. In addition to the quick contracting project to restart the Great Hall construction after the costly end of the public-private partnership in 2019, my audit also shows the airport has not been properly monitoring the subcontracting process. As a result, the airport has paid more than it should. Specifically, airport staff did not approve the subcontractors, allowed subcontracts to be awarded without competitive bids, and they allowed subcontracts to go to companies that were not the lowest responsive and qualified bidder. Plus, the airport did not properly oversee the contractor as it hired itself for subcontracted work, increasing the risk of suppressing competitive bids and overpaying for work. Subcontractor costs are by far the largest chunk of construction project costs, typically approaching 80 to 90% of the cost of a project. Without proper project management and oversight of construction projects, beginning with choosing the appropriate project delivery method and lasting through construction, Denver International Airport risks overpaying for the Great Hall renovations. Additionally, if the procurement of contractors and subcontractors is not done openly, fairly and competitively, it damages the airport's reputation and impedes the airport's ability to ensure the city receives the best value for contracted work. Well, that's it for this episode of Ask the Auditor. If you have a question, submit it to Auditor at DenverGov.org, and maybe your question will be the next question we answer on the next episode of Ask the Auditor. I would say the sense of community that I have and the sense of belonging that I have in Denver. It's very unique. My name is Amanda Sandoval. I currently represent Northwest Denver and also serve as Denver City Council President. As a Latina who grew up in Northwest Denver, whose shoulders am I standing on? And as I think of Hispanic Heritage Month, I think about how do we prepare for the next generation of leaders. And I really think that this next month is an opportunity to unite us with the common denominator of our culture. Reach new heights with Elevate Denver, the monthly program dedicated to the people, events, and services in the Mile High City. In October on Elevate Denver, feel the chills and thrills of 13th floor Denver. Grab your lipstick and fishnet stockings for a look at Fashion Nation. There's no outcast down here. Visit a farm that grows crops and generates energy. This is a huge win-win win for us. Those stories and more are on the next episode of Elevate Denver. Welcome to this meeting of the Mayor and Denver City Council. At this weekly session, city agencies brief the mayor and council members on various proposals and projects across the city. This meeting of the mayor and city council members begins now. Good morning, everybody. Welcome to Mayor Council. Thank you so much for being here. Happy Tuesday morning. We will start with introductions of all of our distinguished council members, but none more distinguished than the gentleman from District Six. You may begin. Good morning, Amanda Sawyer, District Five. I'm Sarah Parody, one of your council members at large. Good morning, Garrett Watson, fine district nine. Good morning, Amanda Sanovo, Northwest Denver District One. Great. Uh well, good to see you all this morning. We will open up with announcements if any council members have announcements they want to share for colleagues or for our listeners at home. Uh Councilman Alvidas.

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