The hours of CIT crisis intervention team training.

So every officer is CIT trained.

And that's unique compared to other agencies throughout our country.

Not every agency trains every officer, but LMPD does, and we have for nearly 20 years.

It includes other instruction that is designed specifically to help officers recognize behavioral health crises, to slow situations down, and to connect individuals with their appropriate resources, including seven counties and the new crisis uh center that they are opening in in the next few weeks.

Last year, through MetroSafe's partnership with seven counties, more than 4,000 4,000 calls were diverted to crisis triage workers over the phone to get people with the help that they need.

And another 937 incidents were handled by the mobile crisis response team.

And these are calls that came in to MetroSafe that would have normally been handled by LMPD officers prior to that partnership with Metro Safe in seven counties.

So that's nearly 5,000 calls that were diverted from police last year involving behavioral health crises.

So 23 years ago, USA cared, and all these years later, we stand here for the same reason, and that's to help the men and women who have served and the families who serve alongside them.

Last year we assisted more than 2,000 families keeping them together, keeping them in their home, making sure they had food, making sure they had transportation and utilities, but more importantly, making sure they had hope.

So the work is heavy, as you can imagine.

We also need to be ready to support those who are answering the phone.

That's what today is about.

Creating a space that is bright, that is usable, that is customized to what they do so that they can do their job every single day to support the men and women who support our country.

Cris usually only get worse without having someone to help, and that's what the folks at USA Cares do.

People who are ready to listen, ready to support, ready to help, ready to connect the family to the services that they need to move on with their life in a positive direction.

Hi, I'm Althea Jackson, the director of Louisville Metro's boards and commissions.

Today we're gonna learn about one of our many boards and commissions.

Louisville Downtown Management District is our board to help take care of downtown.

It is created by state statute, enabled by ordinance, and we have 25 board members representing stakeholders in the bid, which is the area where we have clean, safe, and welcoming hospitality presence, assessments from those stakeholders pay for beautification and artwork you will see on the street.

We try to corner by corner help make our downtown look and feel good so that your experience is one that you enjoy and want to repeat every time you are in downtown.

The construction review division is responsible for forwarding your application and plans to the necessary city agencies.

This means you do not have to deliver your documents separately to agencies such as public health, MSD, air pollution control, Louisville fire, or transportation.

We will coordinate with these departments to ensure the plans are reviewed by all required parties.

It is important to note that if your project is in another fire district or home rule city, you may need to submit plans directly to that fire department or a city.

Construction review will guide you through this process so your plans reach the right agencies for the approval.

My name is Curtis Jones Jr.

and I am a maintenance plumber.

Just responding to service calls from the customers in the buildings, leaks, clogs, maintenance.

Here we'll pull a garbage can in front here and step on in.

You don't have to worry about lack of work around here for sure.

So older buildings, you know, lots of traffic, so we get a lot of calls.

80% of the work I do I can handle with a good pair of channel locks and a multi-tip screwdriver.

This would have heating and cooling for the building.

Our primary job is we're a response team.

You know, we we run out for leaks, broken stuff.

You're geared towards server-side, unstopping sewers, building drains, swapping out toilets, faucets, you know, things like that, responding to leaks, clogs, and all that good stuff.

That's what you're geared for.

This is a job for you.

It's steady work.

Everybody gets along real good.

We have a real good crew.

They're real competitive on pay now.

Biggest draw for people when when they see the benefits and you know the the amount of PTO you get, you're not gonna find this anywhere out on the street in the private sector.

I try to be real thorough with my work.

Um I'm not a fan of callbacks, so you know, we try to limit that.

The customers can give us feedback as to how we're doing it.

And usually it's it's generally really good responses from people.

They're usually pretty satisfied with the work we do.

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Hi, I'm Althea Jackson, the director of Louisville Metro's boards and commissions.