Really?

Good for you.

Good for you.

That's my first job out of college.

Nice.

Okay, we're on record.

Right, the kids take a minute.

Okay, yeah, yeah, yeah.

Okay.

I'm gonna call excuse me.

I'm gonna call the meeting.

You don't have a gabble, Madam President.

No.

Madam Chair, I mean.

I was saying, excuse me.

Stupid is not in my forehead.

I say that all the time.

Um okay.

Today, Friday.

Sorry, Friday, February third.

I'm sorry, Tuesday, February third, 2026 at 701 p.m.

in the Aldermanic Chamber and duly noticed in two places, including the city's website in accordance with requirements of RSA 918 colon two, Roman numeral two.

Let's start the meeting by taking uh roll c roll call attendance.

I will do it today as uh right now as we don't have a clerk.

Um Alderman Chess here.

Alderman Lopez.

Alderman Wilshire here.

Alderman O'Brien?

Present.

And Alderman Cleet and I am here.

We have four in attendance and one absent.

We're gonna start with um calling for nominations for the committee clerk for the 2026-2027 term.

Ordinarily, I I was gonna say I usually whoever's not here gets nominated.

Um madam chair, if I may.

Yes.

If he's not here, I think this is a fine time to nominate.

I am I am happy to to take that nomination.

Um I I did speak to Alderman Chess.

Maybe Alderman Chess will just fill in today if if Alderman Lopez in here.

So um Alderman O'Brien has nominated Alderman Lopez.

Are there any other nominations?

I'll make a motion to close nominations.

And Alderman Wilshire has made a motion to close.

And all those in favor say aye.

Aye.

Aye.

Okay, so now we have a motion on the floor to elect Alderman Lopez.

As the Penatech Special Committee clerk for the 2026-2027 term.

All those in favor, please say aye.

Aye.

Aye.

Those opposed.

And that motion carries.

Um chess, would you come up for today?

Yes.

For today at least, yes.

Thank you so much.

I appreciate it.

Yes.

Okay.

I've already turned it on and recorded, so we're we're set, and I don't think we're gonna have anybody here for the public.

Um turn this on if we have anybody for the public, but I don't see anybody for the public.

So um I'm gonna call for public comment.

Seeing none, we're gonna go right to the interview.

Um Mr.

Mayor and um Nadra, correct?

Thank you.

So we're gonna start.

Um Alderman Chess.

Yes.

Yeah.

Uh I recommend the new appointment of Natra Bell to the Penichuck Water Board of Directors with the term to expire on the date of the annual shareholders meeting in 2028.

Okay.

Um, see now you did it for me.

Uh Mr.

Mayor.

Thank you, Madam Pro.

Thank you, Madam Pro Madam Chair.

I have nominated Nadra Bell to uh be on the Penichuk Board of Directors.

Uh both the president of the board of Alderman and I each have an appointment.

Uh Nadra was formally well, she's a resident of Ward 3 on Farley Street, as you can see from her resume.

Uh she's formally a um air, she's an Air Force veteran having served there for four years.

And subsequent to that, if you review her resume, you see that she's been uh involved in technology with uh in a number of different positions uh right now with uh the MIT Lincoln Lab down in Lexington.

Uh you go by it uh on 128.

Um and therefore I think she's got some um valuable expertise that she can bring to the board position.

Um she met with uh the president, Mr.

Boavir, some time ago to talk about the uh just serving on the board, and I think that went well, and he told me he thought she would do a good job, so uh I was glad of that, and uh therefore I think she will be a strong nominee and uh will help us help Penichuk um you know find the right direction.

Thank you, Ms.

Mayor.

Are there any questions for for Nader from Ms.

Bell?

And with that, I would give Gnadra the opportunity to tell you anything else she'd like to about herself and of her interest uh in the in Penetra.

Thank you.

Excellent, Ms.

Bell.

We appreciate the introduction.

Um yes, I was in the Air Force for um it was five years, two months and one day.

It was a lot of time.

Uh but I think with that I bring I can bring um dedication um drive, you know, I think the things that boards probably need.

But as we were kind of discussing before the meeting, the other thing that I think really helps uh me say yes to this position or to something anything related to this is um that I was born in Flint, Michigan, and I fortunately left before everything went south with their water situation, but it's very near and dear to my heart.

I had family who has lived there up until very recently, so you know, water is uh it's a big deal to me.

And I definitely would work very hard to make sure that that's not that we don't even come close to a flint flint, Michigan situation.

So I guess that's all I have.

Okay, thank you.

And I apologize for having jumped the gun.

Are there any questions?

Madam President.

Thank you.

Hi, hi, welcome.

Um are you familiar with the whole structure of Penacheck, how it was its own separate utility, and now is the um the city as a sole shareholder.

Are you familiar with vaguely vaguely?

Okay for the record.

This is my first, this would be my first board kind of position.

Um, but I I did go over that with that with Mr.

Bois, um, and he kind of gave me the lay of the land there.

So I I would say vaguely.

Um I've done a little bit of research since since then, but I think like asking more questions on my side and being involved with the board will help me understand that better.

Thank you.

Um just to add to that, um, a couple years back at the beginning of one of the terms, um, a very incredible um employee of um Penacheck gave us a very long um dissertation, so to speak, as to exactly how that whole thing happened, and I was going to um have it sent to the um our board members here because we have uh two new board members, one actually new Alderman, and I was gonna send it to him.

Um I can actually send it to you as well.

It was incredible.

It discusses the um exactly how it came to be, how the sale.

Um Alderman um Wilshire was here during that during that time.

Um it's very unique situation, even the way the courts had to handle it, how it's a nonprofit versus how it it was.

Uh he gave so much detail.

Um I personally was fascinated, and um uh Mr.

Bouvert, he told me that um afterwards he actually watched it too, and he's he suggested it to some of his employees.

It's really very interesting, so I'll make sure that I find out which meeting it was, and I'll send you the link to that.

I love that.

He did a great job, but I I would need to look through it a couple of times.

It it is a very unique situation where we are the sole the sole shareholder, but not quite the owner, so to speak.

We are and we aren't.

So it's very hard for people to understand that concept, and I think he did a phenomenal job in explaining it far more than I could do.

Um but um I I will make sure that that that gets to you as as well as um Alderman Chess because I think it would benefit him as well.

So um because it is a very very interesting uh uh it's it's long and he gives lots of detail, but it's worth listening to.

That helps understand.

It does.

It does kind of help that that presence and so on.

As a matter of fact, I'll ask Donna to put the link on the minutes to this as well.

So are there any other questions?

Alderman O'Brien.

Uh thank you, uh Madam Chair.

I would just like to say, uh, Ms.

Bell, looking at your three pages of your resume.

Uh very impressive.

But first, I would like to thank you for your service in the airport and everything, you know.

Uh but looking at the things, uh, I see that uh you're quite used to the your operations in the business company, and Penachuck is a business, and uh I think you can even though you may be raw at that and learning, I think you should be able to adapt quite well to the procedure.

There will probably be a little learning curve, but I think you can and I feel very comfortable, and I'm gonna support your nomination.

Thank you.

Thank you so much.

I appreciate that.

Do you have any questions or comments?

Um not at this moment.

Okay, thank you.

Um I I again I want to thank you for accepting the the mayor's uh recommendation nomination for yourself, and I do think you probably will bring, I mean your resume is um extensive.

It doesn't say that you necessarily were on a board of directors of of some sort, but I can see that you have the background that would be for it.

And um coming from a place like Flint where you understand the importance of um water, and while some people may complain about water in general, um whether it be here, whether it be anywhere, I think Nasha Water and Penachuck do a phenomenal job.

Um yes, sometimes there are particles and yes, everything.

But if just like myself, if instead of just calling and complaining, if we actually call in and say this is happening, they can track it and and so on.

So feedback is a gift.

Yes, and um you know, instead of going onto social media and doing it, I always ask people to to do that and so on.

One of the things that um probably being a national resident um that you may get once people realize that you're on the board and you live local.

You live in an area, board three, where we do have more than average water issues.

So as as um Mr.

County at um reminded me um tell people to call instead of calling you, because we can't fix it.

So we just have to tell people to call.

I work in IT, I'm used to that.

Don't call me, call the person that can fix your problem if you really want to have a solution.

I that makes complete sense to me.

I worked in IT, I was the one that was going to fix the problem, so I get that.

Um and usually it was the plug wasn't in.

But um, in any case, um I appreciate you stepping up.

And if there are no questions, um I think we will um uh vote on this um this motion if everybody is ready.

All those in favor say aye.

Aye.

Those opposed, and that motion carries.

So I think Donna did explain to you that this is just part one, part two goes to the full board of aldermen, which is next Tuesday.

Next Tuesday, I believe.

Yeah, I don't think I can be here for that, but she said there was a member I could call to schedule a backup.

Right.

So what'll happen is if you're not here when the president calls your name, they'll just tell you to to reach out to the city clerk's office, I believe, and you'll be sworn in.

Yes, that's good.

I'll see if I can change it, but if not, I'll do that.

But we look forward to it.

I appreciate your time today.

And it was nice meeting you.

Thank you, Ms.

Thank you.

Thank you.

So the next thing is just the key of the communications.

Okay.

Uh communications from John Boivert, Chief Executive Officer, Penachuk.

Um Penachuk Corporation quarterly report to the sole shareholder for the third quarter ended September 30th, 2025.

There being no objection, I will accept the communication and place it on file.

Unfinished business?

None.

New business resolutions?

None.

New business ordinances.

None.

General discussion?

Okay.

Did either one of you would you like to come up and discuss any issues or this or the shareholders.

Well, I didn't know it.

We we accepted the um shareholders' quarterly report, but did you want to discuss it or um So I I guess George Doris?

Okay.

Yeah, why don't you come on up?

Yeah.

I thank you, Madam President.

You can sit.

Yeah, please have a seat.

Okay.

We're not a formal, formal committee.

No, when I'm sitting here, it's never formal.

So George Doors, CFO and Treasurer, Penacheck Corp.

And its subsidiaries and this county.

Chris County Chief Operating Officer for the same group.

So we're here and available to answer any questions you may have is Patricia Klee just mentioned that in front of you, you just have the third quarter report for Penachuck.

Really nothing there that's earth shattering.

The third quarter is typically our highest revenue generating quarter for Penichuk, which makes sense.

So really no surprises there.

The one thing probably that may draw your eye towards is the operating expenses.

There was a material increase in the operating expenses year over year.

And that's really centered on two items.

Probably the biggest item is the change out of the carbon filter media, which previously those costs were a capital cost, which we typically finance through a bonding event.

But we're seeing more frequent change out in that filter media, which is requiring us to not capitalize but now treat it as an ongoing operating expense.

That operating expense now amounts to about 1.8 million dollars on an annual basis, which you did not see in 2024.

So that's probably the biggest driver of the increase in the operating expenses.

We're also seeing increases, as you can imagine, our production related costs and our GNA costs, which involves our health care, general liability insurance.

Those are probably the three major factors of what you're seeing there.

And those increases pretty much negated any revenue increase that Penichuck saw in 2025 for the third quarter.

So you know, heading into year end, uh we essentially operate on a flat basis because as we head out of the third quarter, we're more into our normal baseline uh consumption numbers.

Uh so you don't see any of the uh usage that you would ordinarily see in the third quarter.

Uh but the operating expenses are still there.

Umfortunately, the operating expenses really don't deviate that much throughout the year.

Uh that run rate is still there, so with the lowering of the revenues in the fourth quarter, um, and with that run rate on the operating expenses, you do dip uh in a negative territory from a from an eBIT up perspective.

Um but we'll talk about that in the fourth quarter when we bring out the year-end shareholder report, so that's what you can expect.

And then I'll I guess I'll turn it over to Chris County to talk a little bit about that filter media that I've raised.

So the excuse me, before you start, can I I you may have said it and I may have missed it.

Um and either one of you can um talk to it.

The the filter media you put into operating expenses because it's becoming more frequent changes and it's definitely becoming more of an expense than a once-in-a-while type thing.

Is that correct?

Okay, thank you.

I apologize for interrupting.

I'd like to elaborate on that if you'd like.

Thank you.

So the carbon media, we're fortunate to have filter capacity and the structure of the treatment plan on in Nashville has enough what we call contact time to be effective in removing PFAS chemicals, which I think everybody is aware of, and it's those forever chemicals that we uh have heard about the news and is an emerging contaminant of concern.

Currently is a state maximum contaminant level of 12 parts per trillion with a T for a certain uh contaminant called uh PFOA perforal perfloral octinoic acid.

Practice.

Okay, you pass.

And so uh unfortunately our our Penachuck Brooks system has as that contaminant.

We have yet to identify the source of the contamination, but likely is industrial uh activities upstream of the of the Penachuck Brooks system, and so we see raw water PFOA levels that are in excess of the state MCL that maximum contaminant level.

We've had carbon filters for the last at least 30 years.

Something that we added in the mid-90s for taste and odor that has a nice capacity for removing constituents when combined with chlorine will cause taste and odor concerns and distribution systems.

So we had added that and we were on a cycle of replacing that media about every five to seven years.

And when we say we replaced the media this last media exchange was about 1.9 million dollars for that for that change up.

The media has a capacity to remove PFOA it's the it's the it's the preferred uh treatment uh option and technology and so we're again fortunate to have that already in place so there's not a need for capital improvements to that water treatment plant to add that treatment we're fortunate in that in that uh in that realm but we're also unfortunate in the fact that that has a very limited capacity for the removal of that PFOA contaminant and so we see that it has about a 12 to 18 month lifespan before we start seeing breakthrough of that contaminant what has been proposed by the federal government uh in uh through the Safe Drinking Water Act uh federal EPA is has published a new standard that will lower that 12 part per trillion maximum contaminant level or MCL from 12 to 4 for that contaminant and that means that we're going to have to be uh a little bit more vigilant which we have been very vigilant in um sampling for that contaminant and then being very proactive about replacing that media before we see any breakthrough.

So that's why we're in a cycle now for replacing that media every 12 to 18 months right now looks like it's going to be a 12 a 12 to 15 month exchange process and that you know is is becomes a annual expense as opposed to as George mentioned something that we can treat as a capital expenditure and and uh and and spread that cost over a number of years rather than just incurring that cost all in one year thank you are there any questions and we just for the the public to to know we usually have the fourth quarter report where we talk about the the revenues and um and rather than each quarter having this conversation um the Board of Alderman gets the report but we don't always have a meeting about the the quarterly report so um I I appreciate your time and I think um Madam President for um asking suggesting that you would you gentlemen come up here I appreciate that.

No I don't don't apologize.

I really am glad that they did um I I think the public needs to see your faces and it's and I appreciate the time that you give us so um thank you and no questions okay um we will continue then um remarks by Alderman uh the only remark I want to make which has nothing to do with this meeting is the fire that we had yesterday I want to personally thank all the communities that came out um especially our Nashua firefighters emergency personnel and so on um and you know I'm sorry for all those people that were stuck in traffic I was just heading out my house when my phone went off and I was like okay never mind I'm not gonna go to the UPS I will wait till the next day to do that.

I know traffic was backed up everywhere.

It was an inconvenience I want to thank the people that uh the um greater national mental health who got everybody out in time and um uh no patients they said originally it was 40 people now they're changing it to 60 people were in the building um and everybody has been accounted for and the three uh firefighters who were injured during this our thoughts are um truly with them and their family I don't know if the other two are out yet but uh um I don't know if you know um Alderman O'Brien whether or not they're still in the hospital but um uh two have been released I mean you've got to look what they went through was something very uh horrific um I had uh similar circumstances as my career uh like if I went to somebody's home with the gas like I used to tell them to put their hands in the pocket because the ignition source could be something as stupid as uh flicking on the light switch to go down to the basement and I don't know what the point of origin I think they're looking at the possible cause was ice coming from the roof and the fire department is asking uh don't remove it yourself because if it comes down upon your meter in this cold temperature you can't break the pipe or anything else like that so maybe have somebody more capable or able to do that type of work.

So I hope that they uh can come back to their jobs and uh or continue the good work with the city.

So uh I know myself and my family were keeping them in opera, and I hope that the the rest of the city will too.

Thank you.

As a person who was in a fire um severely burned from head to toe, I have anxiety every time I hear about a fire, and knowing our brave men and women are going in, whether from our community or other communities, it scares the who out of me as well as um my grateful consideration for them.

Um anybody else like to say anything or please just along the lines of of uh of that incident yesterday, and I'm in it.

It's tremendous news to hear that everybody's gonna be okay and everybody got out safely.

But there had been some news, and that it was uh in some of the reporting done by WMUR that there were some issues related to the hydrants.

Yeah, one of them.

And I'm prepared to speak to that if if you're interested.

I I would love to hear it.

Please thank you.

Yes, yes.

Um as you know, we had a pretty significant storm uh few, you know, uh a week ago Monday, and uh there were over 3,000 hydrants in the city in Ashua, and a lot of those hydrants I was I was talking to Alderman O'Brien about this earlier, are are become buried in a significant snowstorm event.

And unfortunately, two of the hydrants that were near 440 Amher Street had been hit by plows.

One we were aware of, and that hydrant was actually in the shop and we were repairing it and and just hadn't had an opportunity to put it back into service yet.

And what the other one that had had been hit and had not we had not been notified.

And so we rely on the fire department that shovels the hydrants to really let us know, or or people in the community if if by all means uh folks listening, you know, if you see a hydrant that is that is hit or it looks like it's it's uh in a different position than when it was before, they're meant to be uh to shear away at a flange, a breakaway flange is what we call it, so that they're not you know dam and that's damaged so badly that we have to dig them up.

But it's important to give us a call.

We may already have been notified of it, but it's it it doesn't hurt to hit to to call up and say, hey, the hydrant in front of my house has been hit.

And so in this case there were two hydrants that had been hit, one we knew about one we didn't.

There are also two hydrants that were what we consider private hydrants.

These are hydrants that are generally behind buildings and attached to private fire services.

So the hydrant that was closest to 440 Amher Street, which would have been very advantageous for the fire department to use was actually a private hydrant, and it was not operable.

And so these are hydrants that are not maintained by Penetuck and they're not part of the fire protection fee that the city pays.

They are uh the fire protection fee is paid by the building owner, uh, and that's included in their in their service that they're provided.

But the inspection and maintenance of those hydrants are not performed by Pennachuck, unlike the 3,000 plus hydrants in the city of Nashville that are maintained and uh and and uh inspected on a on a twice-year basis.

So there were four hydrants that thankfully were available, and that's the that's the benefit of having a nice municipal system, a large municipal system.

Generally, hydrants are at least or you know, 500 feet feet apart, so one doesn't work.

There's always hydrants available, but it it certainly, you know, when you're right up on a when a fire department is is anxious to get up, and I can make sure you know certainly appreciate this when they they drive up to a hydrant and they want to hook on to it, and the most discouraging thing is to hook onto that hydrant and crank it open and get no water out of it.

And and we're certainly, you know, we wanted to avoid that at all costs.

Currently, there are 12 hydrants out of service in the city that we're aware of, and we're working uh, and that is been the fire department is aware of that.

We're it's the first thing we do when uh to uh when we do find out the these hydrants is to let them know, and then we endeavor to make sure that they're back in service as quickly as possible.

And if they're not report back to them why they might be some delay in that.

So just wanted to speak to that and make sure that folks are aware that these were if this happens and it's a bit it was an unfortunate event and there was kind of bad luck in that, you know, two two of the other closest hydrants to 440 Amherst Street had been hit by plows.

Thank you.

I really appreciate that follow-up.

Are there any questions from anybody?

Yeah, like we did have the conversation earlier, and uh, like I suggested, and again, you know, those uh in the past when I was captain up in exactly that fire district up on Amherst Street, uh, you know, you gotta look at it.

That's a major thoroughfare.

So the road gets ply plowed first to get the traffic flowing, but then they got to go back and to open up the road more, and then you get into the winging of cleaning it completely off the road, and that's where we're getting in close damage with the hydrants.

And I suggested I at the time when I was a captain up there, recommended we put uh little flags up, wrought iron post, and you know, you can hang Maggie's drawers on it or something like that, you know.

Uh maybe that might help to eliminate some of the damage.

I'm sure uh I was a captain there 20 years ago, so I'm sure because they're also exercise devices for some of our young, stronger people who like to bend them off the hydrants and everything.

Uh so there is damage to them.

Uh but when I was on in Cambridge, believe it or not, I did have the fire try to open up the hydrant, and I'm opening it, and the next thing you know, I'm down on the ground with the hydrant on my legs.

And I didn't think I was that strong to break that companion flange, but evidently I was.

So it had to be hit by a plow.

And I was just the last push to open up that hydrant.

But uh, yeah.

Sometimes that flange will break away, but the coupling doesn't, and you can still operate the hydrant, and then all of a sudden you get water that's blowing by by by your feet.

Yeah.

Yeah.

Uh is there anything that like people should be particularly looking out for with their hydrants near their home to tell if it needs repair?

You can you can if you put your hand on the top of the hydrant and give it a shake, and if it moves, literally it's that easy to determine whether or not that breakaway flange has been if the hydrant's been hit.

It's the it's the flange that's above ground that hope that there's a there's a pipe the hydrants are about five feet in the ground where the valve is actually.

That's why, unlike in cartoons, when somebody hits a hydrant, water doesn't, you know, uh gush up out of the ground.

They're made meant to have the valve below frost line, and they're also meant to drain when they're shut off.

So that's why that that column of pipe that leads up to the hydrant and the hydrant itself, when you charge it with water, doesn't re remain that that water in that barrel.

There's actually a drain down below that we that is constructed with the hydrant.

And so when we do our inspections, we do a what's called a wet check in the spring of the year, and that's where we will go around after the snowy season, and we'll oftentimes we'll find hydrants that nobody ever noticed and nobody ever identified.

But we'll see that we'll see where there might be leaking from the nozzles and and uh or broken stem or any any you know malfunction in the hydrant.

We'll do that repair through the summer, and then in the winter prior to the winter, we'll do what's called a dry check, where we will then go and inspect the hydrant.

We won't charge the hydrant like we would in a wet check where we actually open the hydrant all the way to make sure it functions and it it pressurizes.

But we'll it it's and it's very simple.

It's no there's no great technology.

You just take a weight on a string and you drop it down the barrel of the hydrant, and if there's no water there, then we know that that that drains.

And so we identify those that don't drain, and then we will make sure that we steam those and pump them out, and then we'll also inform the fire department that that's you know a problematic hydrant.

And so we try to we try to make sure that before the winter hits and before the cold season hits it, we've identified all those hydrants that either had been hit from previous year and we repaired during the summer, and we've also done a final check before the winter comes to make sure that those hydrants don't freeze.

And so what people can do to help out is they can always adopt the hydrant that's in front of their house as there's as there, and I'm sure the fire department would appreciate this if you if you've got a snowblower and you're doing your driveway, you know, uh, you know, maybe take a take take a little ride down the down to the street where the hydrant is and uh and and help the fire department and yourself up because if you ever had a fire, the first thing they want to do is get on is get water on that fire, and and if you can help them expedite that process and help out with the, you know, because that's a lot of that's a lot of hydrants for the guys who go around and shovel.

And I know they would like to do it for exercise, but I'm sure they could use the.

Oh, it's a fun exercise.

You know, so that's that's what I can.

Thank you.

Uh thank you, madam chair.

Uh it's also besides being good exercise, but you get to learn every single hydrant.

I think I know some by heart, you know what I mean?

That uh, you know, drive down the street, there's a hydrant there.

But I want to say too, and I think you know it, but so the public is why I mentioned it, so that they know.

We in the fire service were trained after you use a hydrant uh and shut it down.

You open up the steamer, that's the large connection, you look in, that's your best port of view, and you watch it drain to make sure it is draining.

Then it's also our procedure, uh, every hydrant that we use, we notify Panakchuck that we use that hydrant so that they can come out and then double check to make sure hopefully everything's okay.

And uh that was our procedure, and I think it's still being done.

Yes, if it isn't let me know.

We have a tremendous relationship.

But that kind of strongly helped gods with these freezing, but you gotta it's uh Murphy's law.

There's one thing I learned in the fire service.

Mr.

Murphy is right in the truck, you know what I mean.

And uh what can't go bad might, you know what I mean?

So uh unfortunately, yes.

And all of them clean to you know, oftentimes discolored water events are associated with the use of hydrants.

Right.

And so when the fire department calls us and lets us know that we've you know they've used one and we start to get some calls and we know the the source of it and we can we can get folks out there to our our crews out there to to run some hydrants to clear that discolored water.

I I thank you for for mentioning that and I and I mention it to my constituents and I remind people as the chair here that um when there's a large call for water for whatever reason, whether it's been the hydrant um even during the summertime when they're paving the streets, they'll use the hydrants at times to cool the streets, and that's a large call for water.

And I remind people that that can, especially in our ward, which is why I I mentioned that to Ms.

Bell, um, is that the ward she lives in is probably the ward that they get the most complaints from.

Well, I'm also happy to report there was a lot of mains that we replaced in her neighborhood this past year.

So we're working on it.

We're working on it.

Yes, that's true, because of that new complex though.

Um and uh and I've by the way, I've heard from a lot of people who who are so happy about the increased water pressure.

So it it did it did help some.

And now the others are like, what about mine?

Right.

Then everybody wants it.

You do one nice thing.

I was a beneficiary of that on where I live too.

Yeah.

Um, and just as a um a follow-up, when they're notifying about hydrants or about anything, they call the regular Pennachuck customer service number.

Right.

Um, which is on the website offhand.

I can't remember it, but uh I used to have it memorized.

Um direct number is is eight eight eight two five one nine one.

We also have a eight eight an eight eight eight number that I can't I never I just call local eighty two five one nine one number.

Um I I'm constantly reminded I actually have it in my phone.

It's it's one of my favorites because I used to call it all the time.

But uh and people who do have any concerns instead of using social media, use social media if you want, but please make sure that you call Penichuck.

I know some people don't call, and I've had constituents who said I didn't know if it was just me.

As I said to you when I saw some discoloration, I'm gonna have to you know drop my my hot water tank to make sure that it's not in my hot water tank.

Um I would hate to complain and it be just me solely, so and I will mention that that's 20 uh 24-7.

Yes.

We've we have a we have a a company that uh you know it's an answering service, but it is a the answering service uh for lack of a bed from steroids, they are very familiar with our utility space, and they have a direct contact with all of our off-hours duty personnel, and they're ready to respond.

And so by all means when folks see a problem, call them 24 hours a day.

And I'm the first person to say you guys have been very responsive to people that I know that had talked to you, so thank you.

I appreciate that.

Thank you.

Anybody else?

Okay, um, we will continue.

I think um Alderman O'Brien.

Uh thank you, Madam Chair.

I would like to make a motion to adjourn.

Um all those in favor say aye.

Aye.

Opposed, and that motion carries, and we adjourn at 738.