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Record of Proceedings

San Antonio Public Safety Committee Meeting - September 23, 2026

Council Committees — Wednesday, September 23, 2026
BodySan Antonio, Texas
SessionCouncil Committees
DateWednesday, September 23, 2026
StatusFILED
Video Record
0:00 / 1:54:53

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0:07

All right, time is now 208 p.m.

0:09

and we'll call our public safety committee meeting to order.

0:12

Madam Clerk, could you please call roll council member Jalen McKee Rodriguez?

0:19

Councilmember Castillo.

0:21

Councilmember Spears.

0:23

Councilmember White.

0:25

Chair Core.

0:26

Here.

0:27

Chair, we have core.

0:30

Okay, the first item on the agenda is approval of minutes from the August 31st public safety committee meeting.

0:36

Are there any changes that need to be made?

0:38

If not, I'll take a motion.

0:41

We have a motion and a second, any discussion.

0:43

Okay, all in favor?

0:45

Aye.

0:45

Any opposed?

0:46

Any abstentions?

0:47

All right, motion carries.

0:49

Item two on the agenda is an update related to the elder abuse and interpersonal violence subcommittees that we've created.

0:56

We did a memo the last time we met, but we wanted to get the chive the chance to see actual presentation from the work.

1:03

So who am I handing it over to you first?

1:05

Oh, Jessica.

1:06

Yes.

1:08

Jessica, you're up.

1:09

Good afternoon, Chair and Committee members.

1:12

My name's Jessica De Volina, Deputy Human Services Director.

1:15

And today, Rebecca Floodis, Education Program Administrator and I are going to be providing updates on awareness and prevention efforts related to elder abuse and interpersonal violence.

1:25

So just for background related to elder abuse, the November 2025, the Public Safety Committee and the Elder Abuse Subcommittee specifically resolved to strengthen protections for older adults and expand opportunities for greater education and awareness.

1:41

We again presented to the committee in February 2026 on a council consideration request filed by Councilmember Castillo related to enhancing senior protections.

1:52

And during that presentation, we identified some actions that we could take within existing resources and presented that for committee feedback and next steps.

2:02

Based on the direction that we received, we have partnered with SAPD, Bear County, as well as Adult Protective Services, some of our contracted providers that are operating at our senior centers and other local stakeholders to implement a number of actions.

2:16

They focused around enhancing internal and external awareness of elder fraud, abuse, neglect, and exploitation, increasing awareness of not only City of San Antonio services, but larger community services that we can connect older adults to, expanding our internal and external training for frontline city staff, as well as our service providers and older adults themselves.

2:37

And in addition, we commissioned a study on the status of older adults in San Antonio to identify larger gaps and challenges that older adults in the community beyond just the senior centers are facing.

2:51

We're highlighting here some of the actions that we took in fiscal year 2026 as part of our implementation plan.

2:57

As I mentioned, they included a section that specifically focused on enhancing our training and expanding that.

3:04

So we expanded our don't look away training that we're hosting in collaboration with Adult Protective Services for frontline city staff.

3:10

We've targeted 10 city departments, but we offer that citywide to other departments through our online training module.

3:17

We are also giving older adults training on smartphone usage, specifically related to scams and other types of predatory practices that are happening in the community.

3:27

And that's provided through our contracted partners, primarily Oates and OASIS, but we do bring in other presenters as well.

3:34

We are also through our work with our benefits navigators and our financial counselor enrolling older adults in the do not call registry to try to stop some of those solicitation calls that they receive.

3:44

We've developed and distributed a resource guide that's available both in English and Spanish.

3:49

We've also distributed it to our partners so we can kind of spread that reach to the larger community, and we actually worked with SACRID to post that on their website among other older adult resources on their older adult portal.

4:01

We created in collaboration with DSD a printable no solicitation sign that older adults can place in their yards.

4:07

We distributed that through the senior centers.

4:09

It's available in both the English and Spanish.

4:12

And we actually created a printable PDF that we could distribute to our partners.

4:15

So if they wanted to print additional signs, we actually encourage them to do that to share with the older adults that they serve at their sites.

4:23

We've also worked on launching a number of PSAs and also distributing a quarterly newsletter through our senior centers to highlight comments, scams, and other types of fraud activities.

4:56

We are also continuing our partnership with Adult Protective Services.

5:00

And once a year during older abuse awareness month, we're actually celebrating and doing a walk for a cause to raise awareness.

5:08

So this is where older adults compete and actually get steps while they're learning about older adult abuse, exploitation, and fraud and identifying strategies, how they can be reporters in their community to help identify when that's happening and how to report that.

5:22

And we actually culminate that with a ceremony for World Elder Abuse Awareness Day, where they collectively take a pledge to take that action and move it forward as they participate in programming.

5:33

And lastly, as I mentioned, we commissioned a report on the status of older adults in San Antonio.

5:38

We're actually anticipating that the results from that report will be ready this month, and we're proposing to come back to the public safety committee to share those results in November and discuss next steps.

5:52

As mentioned, one of the core strategies we're really focused on is continuing our education efforts for frontline training to city staff, but we're also working with our older adults, and the goal of that is really just to increase awareness of what abuse, neglect, exploitation, what that looks like when you actually are seeing it with older adults that are experiencing it and how you go about reporting that and understanding that there are mandatory reporting requirements.

6:15

In fiscal year 26, we've trained roughly 5,000 City of San Antonio staff from 10 city departments.

6:22

But again, we're offering that to all city staff that are interested in taking the training.

6:26

We're promoting it with other department directors to try to encourage their staff to take it, and we really want it to be available citywide on a continuous basis.

6:34

Concurrently, our financial counselor, again, in collaboration with SAPD and contracted providers is also providing training at our city of San Antonio Senior Centers.

6:43

Roughly 500 classes have been provided through September, and what they're really focused on again are those common frauds and scams that older adults are often subject to getting solicitation and getting people to reach out to them, and they're especially vulnerable to those types of scams.

Discussion Breakdown — Share of Meeting
Public Safety█████████████████████████████████████████████50%
Animal Welfare███████████████17%
Lighting Regulations███████████12%
Youth Programs██████████11%
Housing███3%
Procedural██2%
Data Analysis██2%
Public Education█1%
Community Engagement█1%
Summary of Proceedings

San Antonio Public Safety Committee Meeting - September 23, 2026

The San Antonio Public Safety Committee met on September 23, 2026, at 2:08 p.m., chaired by Chair Core. The committee approved the previous meeting's minutes and received staff briefings on elder abuse and interpersonal violence prevention, a motel safety task force, the residential streetlight gap program, and Animal Care Services performance metrics. The meeting adjourned at approximately 4:03 p.m.

Consent Calendar

  • The committee approved the minutes from the August 31 public safety committee meeting by voice vote, with no opposition or abstentions.

Public Comments & Testimony

  • Vicki, a community advocate and ACS ambassador advocate, stated that city-sponsored spay/neuter contractors reported high no-show rates, leading contractors to request refundable deposits. She said her open records request did not yield data sufficient to calculate no-show rates, and she argued that the city is missing spay/neuter goals because people do not show up for appointments, not because of surgeon availability. She noted that advocates such as John Bachman say more than 100,000 spay/neuter surgeries per year may be needed, and she questioned how critical animal calls are closed.

Discussion Items

Elder Abuse and Interpersonal Violence Subcommittee Updates

  • Jessica De Volina, Deputy Human Services Director, and Rebecca Flores, Education Program Administrator, presented progress on the elder abuse subcommittee and the interpersonal violence prevention pilot.
  • Elder abuse actions in FY 2026 included: expanding "Don't Look Away" training to 10 city departments, smartphone scam training, enrolling older adults in the federal Do Not Call registry, distributing English/Spanish resource guides and no-solicitation signs, launching PSAs and newsletters, partnering with SAPD, Bexar County, Adult Protective Services, and the Bexar County Senior Justice Assessment Center, and commissioning a status of older adults report expected to be presented to the committee in November.
  • Statistics shared: about 5,000 city staff trained; roughly 500 senior center classes provided through September; benefits navigators helped nearly 500 older adults in FY 2026, with top needs of housing security, financial security, and health care access; a financial counselor worked with 107 older adults; and about 20 cases were referred to outside partners for abuse, neglect, fraud, or exploitation.
  • On the youth interpersonal violence pilot, DHS partnered with SAISD to embed Project Worth in 16 elementary and middle schools located in Council Districts 2 and 3, in zip codes with higher youth crime rates. Youth crime citywide increased from 1,372 crimes in 2022 to 1,617 in 2025, with District 2 highest, followed by Districts 3, 4, and 5. SAISD counselors will implement the seven-based curriculum during the school day; students select a sixth module, DHS teen ambassadors developed facilitation toolkits, and SAPD SAFE officers will support recognition efforts.
  • Councilmember Castillo expressed strong support for both initiatives, citing a door-to-door water heater scam and recent youth incidents in District 5, and suggested integrating peer mentors with lived experience from Big Mama Safe House and connecting ACS services to senior pet owners. Councilmember Spears praised the senior center trainings and the in-school pilot, asked about outcome tracking and targeting outreach based on scam/fraud data, and requested that the Do Not Call registry information be shared with field offices and 311.

Safe Lodging Partnership Task Force Briefing

  • Maria Vargas Yates, Director of the Integrated Community Safety Office (ICSO), presented findings in response to a Council Consideration Request submitted in May 2026 by Council District 2 and heard in June 2026. The CCR asked for motel operator engagement, evidence-based intervention review, safety standards and incentives, a pilot program, displacement risk assessment, and a community engagement plan.
  • ICSO identified 150 motels in San Antonio using exterior-opening room access, median daily rate of $65, median 39 rooms, and median 1.17 acres. Key findings using police, 311, code, and property data from October 2023 to June 2026 include: lower-price motels show more police, 311, and offense activity; motels built 1970-1990 show more activity; motel activity tracks citywide trends; and no relationship was found between ownership type and public safety outcomes.
  • Eight motels received a minimum of 24 hotspot "doses" (15 minutes of high-visibility patrol) as part of 18 treatment plans, totaling about 2,900 doses from 2023 to June 2026. Q Bed Living received about 1,200 doses in 2024-2025 and entered a DART agreement in November 2025.
  • Offense comparisons at motels versus citywide: prostitution occurred at 19 times the citywide rate, unauthorized use of vehicle at 3.5 times, and sexual assault at 4.33 times. Compared to similar apartments controlling for size, price, age, and location, motel police calls and offenses showed no real difference, but arrests remained at two times the rate, partly tied to wanted-person offenses at 1.7 times the citywide rate.
  • Evidence-based program research: voluntary motel safety programs, such as Chula Vista's, were less successful; many cities moved to ordinance-based call-for-service ratios tied to certificates of occupancy, causing some motels to close. Staff noted concern that such standards can encourage operators to suppress calls, particularly domestic violence reports. The presentation emphasized that motels are a low-barrier housing option with no deposits, background checks, income proof, or credit checks, including for justice-involved residents.
  • Next steps: ICSO will lead an internal department task force including police, code, human services, PBEST, neighborhood housing, and homeless services; engage motel owners and the community in fall and winter; and return with feedback and preliminary recommendations in the January-February timeframe. No formal action was requested.
  • Councilmember McKee Rodriguez, the CCR sponsor, praised the work; Councilmember Spears asked about and supported a team-based approach; Councilmember Castillo invited ICSO to present to the Roosevelt Neighborhood Association and asked about a timeline for an ordinance if a pilot is unsuccessful, with staff indicating a pilot would need at least six months. Castillo and Chair Core suggested facade improvement grants, lighting, and economic development incentives, and asked about collecting data on local residents using motels.

Residential Streetlight Gap Program Briefing

  • Emine Tomaz, Director of Development Services, presented an update on the residential streetlight gap program created in FY 2022 to install lights in residential areas built before current codes, prioritizing high-crime and low-visibility areas.
  • The program received $13.88 million over five years. To date, 1,508 lights have been installed out of 2,059 authorized locations; about $900,000 is encumbered for roughly 90 additional lights, and $179,000 remains as a buffer. Staff estimated about 1,625 lights total once remaining funds are used and about 2,700 warranted lights still need funding. The program has closed about 35% of the identified gaps. An online dashboard allows sorting by council district and installation status.
  • Council discussion focused on how warrant calculations under the current code do not always match community demand. Councilmember McKee Rodriguez asked for a possible evolution using crime data, school locations, and 311 requests, including a request-a-light portal. Chair Core described using CIP funds for about 45 solar and electric lights at roughly $9,200 each near high-walk areas such as schools, parks, libraries, and entertainment districts, while noting that neighbors sometimes reject lights. Councilmember Spears noted some neighborhoods prefer dark skies, and Councilmember Castillo noted two pending lights in District 5 were denied by residents and asked if they could be relocated.
  • Staff agreed to provide a 311 list of requested and warranted lights and discussed UDC code amendment opportunities. The committee asked staff to return in January or February with a revamped program proposal, including UDC recommendations around schools and high-density public spaces.

Animal Care Services Performance Metrics

  • John Gary, Animal Care Services director, presented FY 2026 performance metrics. Critical call response is nearly 94%, with a next-year goal of 98% and July and August at 98%. Dangerous dog compliance was 72.4%, described as a fluctuating snapshot. Severe bite cases worked were at 100% and moderate at roughly 98%. Live release rate is nearly 88%, the highest in the last three years. Spay/neuter goal was just over 41,000 surgeries; the city will fall slightly short, with about $6 million spent annually on spay/neuter and an estimated 30% no-show rate at off-site clinics.
  • Gary cited a national veterinarian shortage as the main reason for the shortfall and said ACS is recruiting at Texas A&M, working with a veterinarian recruiter, and offering a vacant full-time veterinarian position with starting salary around $120,000 to $160,000 and a $30,000 sign-on bonus. He also noted a free-roaming dog study with Southwest Research Institute is scheduled for October and November, with results expected in December; the 2019 study estimated 34,000 to 35,000 free-roaming dogs.
  • Councilmember McKee Rodriguez asked for intake data disaggregated by mechanism (officer pickup, resident drop-off, owner surrender), spay/neuter categories, critical call details, and Houston and Dallas benchmark comparisons. Councilmember Spears asked about no-show follow-up, transportation assistance through the COSA program, mobile spay/neuter options, and which metric is most concerning, which Gary identified as capacity and live release. Councilmember Castillo supported exploring a modest refundable deposit and transportation or pickup options. Chair Core asked about veterinary recruitment strategy and tuition reimbursement ideas.

Key Outcomes

  • The committee approved the August 31 minutes.
  • Elder abuse and interpersonal violence update: no action required; staff will return in November with the status of older adults report and continue the school pilot.
  • Safe lodging task force: no action required; ICSO will return in the January-February timeframe with engagement feedback and preliminary recommendations, with possible Council input on a pilot and ordinance direction.
  • Streetlight gap program: no action; DSD will share 311 warranted light data and return in January or February with a revamped program proposal and UDC amendment recommendations.
  • Animal Care Services: John Gary will return in October with disaggregated intake data, spay/neuter no-show and category data, critical call information, Houston and Dallas comparisons, and an update on the free-roaming dog survey timeline.

Meeting Transcript

All right, time is now 208 p.m. and we'll call our public safety committee meeting to order. Madam Clerk, could you please call roll council member Jalen McKee Rodriguez? Councilmember Castillo. Councilmember Spears. Councilmember White. Chair Core. Here. Chair, we have core. Okay, the first item on the agenda is approval of minutes from the August 31st public safety committee meeting. Are there any changes that need to be made? If not, I'll take a motion. We have a motion and a second, any discussion. Okay, all in favor? Aye. Any opposed? Any abstentions? All right, motion carries. Item two on the agenda is an update related to the elder abuse and interpersonal violence subcommittees that we've created. We did a memo the last time we met, but we wanted to get the chive the chance to see actual presentation from the work. So who am I handing it over to you first? Oh, Jessica. Yes. Jessica, you're up. Good afternoon, Chair and Committee members. My name's Jessica De Volina, Deputy Human Services Director. And today, Rebecca Floodis, Education Program Administrator and I are going to be providing updates on awareness and prevention efforts related to elder abuse and interpersonal violence. So just for background related to elder abuse, the November 2025, the Public Safety Committee and the Elder Abuse Subcommittee specifically resolved to strengthen protections for older adults and expand opportunities for greater education and awareness. We again presented to the committee in February 2026 on a council consideration request filed by Councilmember Castillo related to enhancing senior protections. And during that presentation, we identified some actions that we could take within existing resources and presented that for committee feedback and next steps. Based on the direction that we received, we have partnered with SAPD, Bear County, as well as Adult Protective Services, some of our contracted providers that are operating at our senior centers and other local stakeholders to implement a number of actions. They focused around enhancing internal and external awareness of elder fraud, abuse, neglect, and exploitation, increasing awareness of not only City of San Antonio services, but larger community services that we can connect older adults to, expanding our internal and external training for frontline city staff, as well as our service providers and older adults themselves. And in addition, we commissioned a study on the status of older adults in San Antonio to identify larger gaps and challenges that older adults in the community beyond just the senior centers are facing. We're highlighting here some of the actions that we took in fiscal year 2026 as part of our implementation plan. As I mentioned, they included a section that specifically focused on enhancing our training and expanding that. So we expanded our don't look away training that we're hosting in collaboration with Adult Protective Services for frontline city staff. We've targeted 10 city departments, but we offer that citywide to other departments through our online training module. We are also giving older adults training on smartphone usage, specifically related to scams and other types of predatory practices that are happening in the community. And that's provided through our contracted partners, primarily Oates and OASIS, but we do bring in other presenters as well. We are also through our work with our benefits navigators and our financial counselor enrolling older adults in the do not call registry to try to stop some of those solicitation calls that they receive. We've developed and distributed a resource guide that's available both in English and Spanish. We've also distributed it to our partners so we can kind of spread that reach to the larger community, and we actually worked with SACRID to post that on their website among other older adult resources on their older adult portal. We created in collaboration with DSD a printable no solicitation sign that older adults can place in their yards. We distributed that through the senior centers. It's available in both the English and Spanish. And we actually created a printable PDF that we could distribute to our partners. So if they wanted to print additional signs, we actually encourage them to do that to share with the older adults that they serve at their sites. We've also worked on launching a number of PSAs and also distributing a quarterly newsletter through our senior centers to highlight comments, scams, and other types of fraud activities. We are also continuing our partnership with Adult Protective Services. And once a year during older abuse awareness month, we're actually celebrating and doing a walk for a cause to raise awareness.

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