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Record of Proceedings

Sandy Springs City Council Work Session - January 20, 2026: Zip Code Project Update and Discussion

City Council — Tuesday, January 20, 2026
BodySandy Springs, Georgia
SessionCity Council
DateTuesday, January 20, 2026
StatusFILED
Video Record
0:00 / 14:05

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Speaker numbers apply only to this recording.

Unassigned speaker

0:03

The

Speaker 1

0:03

time for convening has arrived.

0:05

I'd like to start this evening's series of meetings with our work session.

0:10

First item is the zip code project update.

0:13

Ms.

0:14

Carter Long.

0:14

Ms.

Unassigned speaker

0:15

Long Speaker 2.

Unassigned speaker

0:18

Good

Speaker 2

0:18

evening, Mayor and Council.

0:20

Tonight, before you have some information regarding a zip code boundary review, there's no action needed tonight, but we are going to review a little bit of the background of the issue, impacts of our current zip codes as well as objectives for the current review request, as well as timeline and next steps.

0:38

So as you know, Sandy Springs has more than 63,000 addresses within city limits.

0:44

The city has eight zip codes within our municipal boundaries.

0:48

Those are 30350, 30328, 30342, 30339, 30338, 30327, 30319, and finally 30092.

1:03

The zip codes refer to the zone improvement plan, which the USPS put in place in 1963.

1:10

And so those zip codes refer to the region where the post office facility services those addresses.

1:19

So when the city was formed in 2005, we inherited those zip codes that have been in place for that time.

1:25

So again, we have eight total in our municipal boundaries.

1:29

And these all have a recommended city name for addresses within each of those zip codes, which is currently the city of Atlanta.

1:37

In 2010, the city made a request for USPS to change the default last line for all zip codes crossing municipal boundaries between Atlanta and the city of Sandy Springs to be Sandy Springs with all of those zip codes in our city boundaries.

1:55

At the time, the USPS required businesses to approve this request, so we had to have 80% of the businesses in the city agree to this change, and more than half of the residents.

2:08

Some of you may remember that voting process took place in 2012, but it did not move forward due to some opposition.

2:17

In 2016, USPS instituted management instruction in guiding USPS to really work with USBS policies to make sure that they can, when able, modify and accommodate those requests for zip code boundaries to change within the last line of USPS addresses.

3:11

And I just want to be clear that we are not requesting that there are any zip codes within the city that are changed.

3:17

We are rather asking USPS to USPS to align the zip codes with the preferred last line for Sandy Springs.

3:25

So some of those current impacts can be the potential delays within emergency response for police and fire, for service delivery, as well as our community programs like our paramedicine program.

3:38

Tax attribution errors is another one, as you know Atlanta's tax rate is higher than the City of Sandy Springs.

3:46

And there are many companies that use software that use to calculate the tax revenue on purchases, and that is based on zip codes.

3:55

So sometimes it happens when there are wrong city taxes attributed to online purchases.

4:07

Um are expensive to install or to update, and so there have been even large companies that have been found to have incorrect charged Atlanta sales

Speaker 3

4:18

tax to Sandy Springs residents.

Speaker 2

4:20

Public confusion about jurisdiction is another impact of the current zip code and preferred last line.

4:27

These days people get around using Google Maps and Waze and mapping software such as those scrape data from RGIS as well as ESRI and other mapping sources, and ESRI will only use the USPS city, which is currently Atlanta.

4:45

That can cause confusion for people when they're looking to go to somewhere in Sandy Springs, but an Atlanta address pops up.

5:06

So this undermines our efforts for city brand awareness and civic pride.

5:12

Additionally, our economic development department spends a great deal of time, money, and resources to be able to retain and bring new businesses to Sandy Springs.

5:24

And when they are doing that under the Select Sandy Springs brand, although site selection lists Atlanta as the address, it can cause confusion as you

Speaker 4

5:32

might

Speaker 2

5:34

see.

5:34

I do want to mention mention that there is no impact to USPS or our residents or businesses.

5:42

So people will not need to update their mailing information or stationary.

5:47

If somebody still lists the Atlanta address that will be delivered correctly and there will be no issues or delays in the USPS process.

5:57

Objectives of the zip code boundary review.

6:25

So we want to make sure that people are getting those breaks.

6:29

And we also want to make sure that the city receives proper proper recognition and were applicable revenue associated with commerce in the city.

6:40

In terms of what this process looks like, the mayor has requested this formal review as of this month.

6:47

And the district manager is to really to review all the issues, potential costs and solutions, quantify any sort of operational impacts and feasibility of our request, and then get back to us within 60 days of with their final determination.

7:05

In this process, we're also reaching out to elected officials at the state level to get some support behind our efforts, which we've seen some success with the city of Johns Creek.

Unassigned speaker

7:15

And

Speaker 2

7:16

so if USPS considers granting this request, they will arrange a meeting with us after that 60-day process to discuss their accommodation to that request.

Unassigned speaker

7:28

And

Speaker 2

7:28

that's it.

Speaker 1

7:29

All right, you've heard the report of the communications and public relations director.

7:32

Are there any questions?

7:35

Mr.

7:35

Boss and then uh

Speaker 5

7:37

Ms.

7:37

Mueller.

7:38

Thank you, Mayor.

7:39

Thank you.

Discussion Breakdown — Share of Meeting
Zoning And Land Use█████████████████████████████████████████████59%
Water And Wastewater Management████████████████21%
Public Engagement███████████████20%
Summary of Proceedings

Sandy Springs City Council Work Session - January 20, 2026

This work session focused on a staff presentation regarding a zip code boundary review request to the USPS, followed by council discussion on the issue and a separate update regarding Atlanta water letters received by residents. No formal votes or actions were taken.

Staff Discussion Items

  • Zip Code Project Update (2026-014): Carter Long, Communications and Public Relations Director, presented background and objectives for a formal request to USPS to align the preferred last line of addresses within Sandy Springs' eight zip codes (30350, 30328, 30342, 30339, 30338, 30327, 30319, 30092) from "Atlanta" to "Sandy Springs." The city inherited these zip codes upon incorporation in 2005. A similar effort in 2012 failed due to a USPS requirement for 80% business and 50% resident approval, but a 2016 USPS management instruction changed the process. The current request does not seek to change zip codes themselves, only the default city name. Impacts of the current situation include potential emergency response delays, tax attribution errors (Atlanta's 8.9% sales tax vs. Sandy Springs' 7.75%), public confusion, and undermined branding efforts. No impact on mail delivery is expected. The mayor requested the formal review in January 2026; USPS will respond within 60 days. The city has consulted with Johns Creek, which successfully completed a similar process. Residents will not need to change mailing information. Council members asked about communication to residents (a Facebook post may be made) and the difficulty of calculating lost revenue. Councilmember Chinsky noted resident requests about changing actual zip codes in the western part of the city, which would be a separate and more difficult process.

City Council Discussion Items

  • Atlanta Water Lead Letters: Councilmember Paulson reported receiving a resident inquiry about a letter from the City of Atlanta Water indicating possible lead in the water supply. Mayor Rusty Paul noted that Atlanta's watershed commissioner had previously acknowledged such letters and apologized for not giving Sandy Springs advance notice. The letters were based on a database submitted to the state EPD identifying locations with confirmed, untestable, or inconclusive lead pipes. The mayor committed to following up with the commissioner for an update.

Key Outcomes

  • No votes were taken. The zip code project update was informational; the city awaits USPS's determination within 60 days. The mayor will follow up with Atlanta's watershed commissioner regarding the lead notification letters.

Meeting Transcript

The time for convening has arrived. I'd like to start this evening's series of meetings with our work session. First item is the zip code project update. Ms. Carter Long. Ms. Long Speaker 2. Good evening, Mayor and Council. Tonight, before you have some information regarding a zip code boundary review, there's no action needed tonight, but we are going to review a little bit of the background of the issue, impacts of our current zip codes as well as objectives for the current review request, as well as timeline and next steps. So as you know, Sandy Springs has more than 63,000 addresses within city limits. The city has eight zip codes within our municipal boundaries. Those are 30350, 30328, 30342, 30339, 30338, 30327, 30319, and finally 30092. The zip codes refer to the zone improvement plan, which the USPS put in place in 1963. And so those zip codes refer to the region where the post office facility services those addresses. So when the city was formed in 2005, we inherited those zip codes that have been in place for that time. So again, we have eight total in our municipal boundaries. And these all have a recommended city name for addresses within each of those zip codes, which is currently the city of Atlanta. In 2010, the city made a request for USPS to change the default last line for all zip codes crossing municipal boundaries between Atlanta and the city of Sandy Springs to be Sandy Springs with all of those zip codes in our city boundaries. At the time, the USPS required businesses to approve this request, so we had to have 80% of the businesses in the city agree to this change, and more than half of the residents. Some of you may remember that voting process took place in 2012, but it did not move forward due to some opposition. In 2016, USPS instituted management instruction in guiding USPS to really work with USBS policies to make sure that they can, when able, modify and accommodate those requests for zip code boundaries to change within the last line of USPS addresses. And I just want to be clear that we are not requesting that there are any zip codes within the city that are changed. We are rather asking USPS to USPS to align the zip codes with the preferred last line for Sandy Springs. So some of those current impacts can be the potential delays within emergency response for police and fire, for service delivery, as well as our community programs like our paramedicine program. Tax attribution errors is another one, as you know Atlanta's tax rate is higher than the City of Sandy Springs. And there are many companies that use software that use to calculate the tax revenue on purchases, and that is based on zip codes. So sometimes it happens when there are wrong city taxes attributed to online purchases. Um are expensive to install or to update, and so there have been even large companies that have been found to have incorrect charged Atlanta sales tax to Sandy Springs residents. Public confusion about jurisdiction is another impact of the current zip code and preferred last line. These days people get around using Google Maps and Waze and mapping software such as those scrape data from RGIS as well as ESRI and other mapping sources, and ESRI will only use the USPS city, which is currently Atlanta. That can cause confusion for people when they're looking to go to somewhere in Sandy Springs, but an Atlanta address pops up. So this undermines our efforts for city brand awareness and civic pride. Additionally, our economic development department spends a great deal of time, money, and resources to be able to retain and bring new businesses to Sandy Springs. And when they are doing that under the Select Sandy Springs brand, although site selection lists Atlanta as the address, it can cause confusion as you might see. I do want to mention mention that there is no impact to USPS or our residents or businesses. So people will not need to update their mailing information or stationary. If somebody still lists the Atlanta address that will be delivered correctly and there will be no issues or delays in the USPS process. Objectives of the zip code boundary review. So we want to make sure that people are getting those breaks. And we also want to make sure that the city receives proper proper recognition and were applicable revenue associated with commerce in the city. In terms of what this process looks like, the mayor has requested this formal review as of this month. And the district manager is to really to review all the issues, potential costs and solutions, quantify any sort of operational impacts and feasibility of our request, and then get back to us within 60 days of with their final determination. In this process, we're also reaching out to elected officials at the state level to get some support behind our efforts, which we've seen some success with the city of Johns Creek. And so if USPS considers granting this request, they will arrange a meeting with us after that 60-day process to discuss their accommodation to that request.

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